Questions & Answers (Q&A)

Question 1
If I don't succeed in installing the Software, can you help me or can I get my money back?

Answer 1
We will help you installing the software if you give us the access to the Web Server and the MySQL database, but first after you have tried yourself and describe to us what is going wrong. If you however don't succeed due to that you don't meet the required specifications of the Web Server and/or the MySQL database we will not refund any money to you.

Please check this first by download this zip file including the test.php file. After unziping the .php file upload it to your Web Server and run it. On the top you will find the PHP version, at the first line under the Op system will be written, a few lines below you will find Server API and it should say Apache. If you have a MySQL database is something you have to check with the Web Hosting Company.

Question 2
What is the minimum requirements to install JustBookIt?

Answer 2

• Linux OP System *
• PHP Version 5+ or higher
• A MySQL database 5+ - size depending of the no of entries
  
• A Web Server - it has been tested on API = Apache - with approx 1 Mb and FAST/CGI

* Plain Linux and no special version like Darwin Linux etc.

Question 3
On how many domains can I install this software?

Answer 3
You only pay for this software once and can used it on as many domains as you like. You can however not give it away to anyone else or resell it.

Question 4
Can I change the database table names?

Answer 4
No, not in an easy way. The table names are however using the prefix "justbookit" (justbookit_xxxxx) so they are most likely unique in the database and with little reason to change.

Question 5
Can I change the name, the logo, the copyright © sign in the admin and user part of the software

Answer 5
There is no copyright sign and the name is on the same image as the logo. Just change the image justbookit_logo.gif (size 500px x 100px) in the image directory. This will however not not allowed you to give the software away or resell it to anyone else.

Question 6
I forgot the username and password to the admin, how can I find out what they where?

Answer 6
You find the username and the password written in the installation_manual in the documentation directory. If you however already change the username and the password to something else than the standard you have to install the database file userpassword.zip here. Download and unzip the sql file then use phpMyAdmin for the installation, it will reset the username and password to the standard ones.

This special sql file will not affect the rest of the database, only the part with the username and password. Which means that all your setting and customers entries will remain intact.

Question 7
I need to delete all entries in the customer database, how can I do this in a quick and simple way?

Answer 7
Go to the Administration and the headline "Customer list". There you can erase all entries.

Question 8
I need to have more than one user that a visitor can make a booking at, can the Software handle that?

Answer 8
No, this is a single user version and if you need to have more than one user a visitor can make a booking at you just have to install more than one copy of the Software. There will be a multiuser version of the Software in the future but for the moment it's a single user version.

Question 9
I need to have 24-hour format instead of the AM / PM format, can this be done?

Answer 9
Yes, this is done automatic by choosing the correct language setting. Please check the installation manual for information how to do that. If you for any reason would like to have 24-hours format with a language setting that uses AM /PM format you have to change line 5-8 in the language file manually. We recommend that you copy the settings for Swedish language. For the opposite we recommend that you copy the English settings instead.

Question 10
Can I use the software with Safe mode = On and Register Globals = Off?

Answer 10
Yes.

Question 11
Can I use the software with PHP version 5?

Answer 11
Yes

Question 12
Can I change the code in the software?

Answer 12
Yes and no. If you change the Code in a page that also require changing in one of the pages dayview.php, start.php or dagisdan.php then the software will not work properly since you can't make any changes to those pages. Otherwise its not a problem in itself but we will not support you, unless you send us the changes and explain what you have done and how the new code will contribute to the software. Maybe its something we can implement as a new function for everyone.

Questio 13
Some of the pages are encrypted, why?

Answer 13
The pages dayview.php, start.php and dagsidan.php are all encrypted. The encryption will protect any "stealing" of the software since its not possible to alter it by anyone except us. It will not affect the performance of the software or your possibilities to use it as you see fit.

Question 14
I would like to have som additional fields in the form where the Customer enter the name, address i.e. Is that possible?

Answer 14
No, not in an easy way since the fields correspond to tables in the database and also in some of the pages in the Administration. Maybe this is something we can add for a future release if requested by a lot of users.

Questio 15
I would like to have PayPal integrated as an option for a customer to pay before the appointment?

Answer 15
This is something we will updated the Software with in the future.